Managing Knowledge and Learning at NASA and the Jet Propulsion scrutiny ground (JPL) submitted by Divya Malini Ravikumaran Thampi NASA and JPL face serious challenges in familiarity management because of two main factors. One is, most of the elder and undergo workforce is nearing retirement and second is, after Goldins slaying of Cheaper, Faster, Better mandate, there had been a serious reach on experience transfer and sharing between experts and projects. The prove focuses on managing the tacit companionship held in experienced force-out than on the IT initiatives such as Internet based databases and portals fewer of which were already in place in NASA. Although the initiatives were well planned, obstacles in KM arose in regard to changing the organizational refining. KM crisis occurred collect to its inability to capture, store and share the experiential knowledge and factors of failures and successes foot each project. Another factor contributing to KM crisis wa s the privatization of knowledge because of the competition among centers and funding issues.
For KM to be successful, several(prenominal) initiatives were create which includes Project libraries, Internet based KnowWho directory, Technical questions database, underdeveloped standards, individualised Knowledge organizers and legacy reviews to fareher with support to heathenish replace crossways the agency. One key take off is that the case provides the importance of foreseeing and identifying the key factors for knowledge management crisis in firm. As Jeanne Holm states, because of the retirement of 40% of sen ior experienced personnel, if their lore an! d tacit knowledge is not captured, it will be a hulky loss to the firm. Also, IT systems could not fully address the challenges. It has to diverseness its culture as well. Capturing this tacit knowledge and implementing the culture shake up across the agency in the way experiential knowledge is genteel and managed could create wonders and that is how KM at NASA became successful. Also,...If you want to get a full essay, order it on our website: BestEssayCheap.com
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